Refund policy

This applies only to goods bought on this website.

If goods are faulty, not as described, or not fit for purpose, the Consumer Rights Act 2015 applies. That includes a short-term right to reject, usually within 30 days of receiving the goods, and rights to a repair or replacement. We will not ask you to pay the return postage for goods that are faulty, not as described, or not fit for purpose. Email stephendratcliff@googlemail.com with the order number. Do not email card details.

For a change of mind on a distance sale, you can cancel within 14 days after the day you receive the goods. You then have 14 days to send the goods back. You do not have to give a reason. We refund within 14 days of receiving the goods back, or of receiving proof that you have sent them. The refund includes the basic delivery charge you paid. If you chose a more expensive delivery option, only the basic charge is refunded.

A fixed printed design is not treated as a personalised item. Printing to order does not remove the cancellation right. The right is removed only where the law says so, including where goods were made to your specification or clearly personalised. These products do not ask you to supply a name, photo or other personalisation.

If you cancel before dispatch, email the same address with the order number.

Email stephendratcliff@googlemail.com before sending anything back. We will reply with the correct return address and instructions for your item. Where Printify or another supplier accepts the item back and provides a label, use that label instead. Please do not send returns to our correspondence address unless we have confirmed it for your order.

Return postage for a change of mind is payable by you, unless the goods are faulty, not as described, or not fit for purpose.

Affiliate recommendations are not purchases from Seasonal Finds UK. Payment, delivery and returns for those items are with the external retailer.